Enterprise Agreements (EAs), offering long-term value and flexible consumption, are changing the tech landscape, but they also present unique challenges. Customers are now wary of resellers because of previous mistakes and have come to expect more than just promises. They want reassurance that partners are capable of managing the challenges of multi-year subscriptions from seamless adoption to ongoing support. The stakes are high: account teams that overcommit risk being “on the hook” for years, according to Joe Vlajcic, Senior Director of TD SYNNEX Revolution. By packaging customized lifecycle services that prove expertise and address customer concerns, however, resellers can transform these agreements into opportunities with the correct strategy.
How can partners confidently respond to difficult questions from customers? The Revolution team at TD SYNNEX is ready to help. With almost 100 specialists focused on Cisco services, software, and EAs, they offer actionable resources and tools like the Revolution Insights platform to help resellers navigate the nuances of subscription-based business models.
Learn how TD SYNNEX can put your team in a winning position in this changing landscape here.
