Are your customers struggling with the complexities of managing Cisco’s software solutions? As the market shifts from hardware-focused engagements to a more software-centric model, many customers are finding themselves facing a few challenges:
- Subscription Management Difficulties: Unlike hardware, which involves a one-time installation, software requires continuous maintenance, including license management, feature updates, and subscription renewals. This ongoing need can complicate tracking and managing software investments, leading to potential concerns and difficulties.
- Lack of Clear Visibility: Customers increasingly demand detailed insights into their software usage and associated costs. Without comprehensive tools, however, tracking these metrics can be challenging. They may also be uncertain about their purchases and whether they align with their needs, complicating their ability to make informed decisions.
To address these pressing challenges, TD SYNNEX has introduced a range of tools and strategies designed to tackle the complexities of managing Cisco’s software, enhancing efficiency and clarity for both partners and their customers. By diving into insights from the recent webinar, “Revolutionize Your Cisco Recurring Revenue Business,” we will explore how the latest tools simplify subscription management, improve visibility into software usage and costs, and facilitate a smoother transition from pre-sale to post-sale activities. These solutions are crafted to equip partners with the necessary resources to navigate the intricacies of recurring revenue, ensuring that both partners and their customers achieve greater efficiency and clarity in managing their software investments.
Enhanced Visibility with Revolution Insights
One of the main challenges in managing software subscriptions is the lack of clear visibility into usage and the costs. TD SYNNEX addresses this with a new platform called Revolution Insights. This is a platform that aggregates data from various Cisco sources, including Smart Accounts, Enterprise Agreements (EA) Workspace, and Meraki Dashboard. This view allows partners to monitor and manage their subscriptions more effectively. By providing a comprehensive overview of subscription details, including usage patterns and cost breakdowns, Revolution Insights helps partners make more informed decisions and manage their investments more efficiently.
Streamlined Subscription Management with ECExpress
It can be difficult to manage continuous software subscriptions, especially when it comes to creating quotes, managing modifications, and handling renewals. To simplify these processes, TD SYNNEX offers ECExpress, an e-commerce toolkit that centralizes these functions. With ECExpress, partners can create quotes, modify subscriptions, and view costs instantly, significantly reducing the complexity and time required to manage their software agreements. The tool also features RenewSolv, which efficiently handles low-dollar renewals, making sure that smaller renewals are not missed and are handled without hiccups.
Comprehensive Subscription Oversight with Stellr Dashboard
The Stellr Dashboard provides customers with a detailed view of their subscription information, offering a comprehensive look at subscription data linked to purchases. Upcoming updates will further enhance its capabilities, introducing improved Enterprise Agreement (EA) consumption views and pricing estimates that give partners better insights into their software investments. With these advancements, partners can more accurately track their consumption and expenditure, making it easier to manage subscriptions and stay on top of their software usage, leading to more informed decisions about their technology investments.
Operational Efficiency with ReadyOps and DevOps
ReadyOps and DevOps further enhance support for complex agreements and software integration. ReadyOps focuses on provisioning, invoicing, and maintaining smart account accuracy, while DevOps aids in the integration and automation of Cisco software products, utilizing extensive API catalogs. Together, these teams ensure that partners can manage long-duration subscriptions effectively and leverage advanced software services, including those related to AI.
TD SYNNEX Tools Help Partners Navigate Complexities of Cisco Software
While managing Cisco’s software solutions may seem like a complex and daunting task for partners, with the innovative solutions developed by TD SYNNEX, partners and their customers can now navigate these challenges with ease. By leveraging the solutions created by TD SYNNEX, partners can unlock greater efficiency, clarity, and control over their software investments, ultimately driving success in the evolving software-centric market.
