While Cisco Partner Summit 2019 has passed, and partners have had time to reflect on what they’ve learned through the various educational sessions and networking
In the IT Channel, it is often a struggle for distributors to differentiate themselves. Yet, some organizations have put an emphasis behind the “value-added” aspect
As our readers on EDGE360 know, we believe that behind every technology, product, or solution, are the people who are experts in their field. As
Analyst firm IDC recently noted a shift in the market where line-of-business (LOB) decision makers will overtake technology spending by the IT department in most
2019 has ushered in a shift in control of IT budgets in many organizations. Now, more IT budget is controlled by sales, marketing, manufacturing, human
Recently, customer experience has been a hot topic on EDGE360, and for good reason. The traditional customer journey is changing every day due to the
Customer experience has become a hot topic for any industry, but for Value-Added Resellers (VARs) it can have a significant impact on business. In today’s
It wasn’t too long ago that IT resellers were simply order takers. Working with distributors and manufacturers, IT resellers were able to review customer requirements
Customer experience has been a long-time discussion in most industries – especially in hospitality and retail – but have IT resellers and channel distributers really
While technologies like AI and IoT are top of mind for many value-added resellers, customer experience should be, too. At the Comstor Executive Federal Summit,
