To successfully build a profitable, thriving Cisco practice, the ability to deliver a superior customer experience (CX) program is paramount. Given the robustness and complexity
As businesses continue to be asked to do more with less and their budgets continue to tighten, cost savings is more important than ever. So how can Cisco partners offer
Technology buyers have shifted out of the IT department into the heads of business departments. This has meant a shift in how the IT channel sells technology, and at
The year 2020 is finally over, but the lingering effects of the pandemic will likely remain in the 2021 IT trends. In the new year,
With 2020 in the rear-view mirror, many are excited to start fresh with a new year. Yet, it’s likely that VARs won’t see immediate relief
As we usher in the new year, many of us are happy to say goodbye to 2020. Yet, we can’t forget that 2020 has taught
As we approach the end of the calendar year, many decision-makers in the Cisco community are thinking about their path ahead for next year. And
In my last post, I wrote about the importance of evaluating long-lasting relationships and avoiding the unintended consequences that occur when you fail to evaluate,
One of today’s biggest business disrupters is causing organizations to rethink the traditional IT network. Digitization. Organizations are working rapidly to harness the power of
Someone from one of your best government industry partners just hacked you off. They promised to do something, but then totally dropped the ball. You
