EDGE360 Editors, Author at Edge360 Online

Uncategorized by EDGE360 Editors August 13, 2019

Federal Buying Season: Government Spending Should Continue to Increase, New Regulations Make Buying Easier

The end of federal buying season is September 30 – less than two months away. Value-added resellers (VARs) and managed service providers (MSPs) who want to tap into lucrative government contracts have limited time to finalize schedules and attempt to get bids in on IT…

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Customer Experience: VARs Must Shift from What They Sell to How Technology Improves Outcomes

2019 has ushered in a shift in control of IT budgets in many organizations. Now, more IT budget is controlled by sales, marketing, manufacturing, human resources and other departments. The IT folks will have to maintain the technology that is purchased, but…

Data Center by EDGE360 Editors July 16, 2019

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Embracing Digital Transformation to Avoid Silos, Optimize Performance

Everything in an IT infrastructure deployment – from internet and voice connectivity, routers and firewalls, the switches that connect everything and the wireless network to the systems, servers and storage – is interdependent. However, the components typically are designed in individual silos, which emerge because many IT…

Cisco Collaboration by EDGE360 Editors July 12, 2019

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WATCH: Video Collaboration is Key Driver for Digital Transformation

The ways that employees work evolves and changes with the introduction of every new technology. That will continue with video collaboration tools, and research firms like IDC predict that by 2021, 61 percent of the Global2000 will offer co-working and remote work options that are supported…

Cisco Networking SMB by EDGE360 Editors July 10, 2019

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Three Benefits of Wi-Fi 6 That VARs Should Know

Recently on EDGE360, we explored how the Cisco Meraki program is a great resource for Value-Added Resellers (VARs) that are looking to expand IT offerings without adding in-house resources. One focus of the Meraki program is Wi-Fi 6, which is coming at a pivotal time…

Uncategorized by EDGE360 Editors July 4, 2019

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Happy Independence Day!

Happy Independence Day from the EDGE360 team!

Cisco by EDGE360 Editors July 2, 2019

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Comstor EDGE Conference Opens Doors for Partners to Grow a Profitable Cisco Practice

Comstor recently extended an invitation to partners to join Comstor and Cisco executives to learn about the latest Comstor architecture solutions. The 2019 Comstor EDGE Conference offered an inside look at the latest trends and best practices, highlighted Comstor EDGE Progression Programs…

Cisco Services by EDGE360 Editors June 24, 2019

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7 Technology Trends Evolving the Customer Experience

Recently, customer experience has been a hot topic on EDGE360, and for good reason. The traditional customer journey is changing every day due to the implementation of digital technologies, and VARs can no longer compete solely on product and price. While these digital solutions provide a…

Cisco by EDGE360 Editors June 19, 2019

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Cisco Executives Offer Guidance on the Future of the Channel at Cisco Live

Cisco Live, the Cisco annual customer and partner conference, came to a close last week in San Diego, CA. The conference connects, engages, and educates attendees. From emerging technology in the channel to the latest social media tactics for Value-Added Resellers (VARs),…

SMB by EDGE360 Editors June 13, 2019

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News Roundup: SMB Tech Trends, MSPs Missing AI Opportunity, Cisco Opens Up AI Platform

Gartner predicts that by 2021, artificial intelligence will process 21% of customer service interactions, which is four times more than in 2017. Small businesses, which continue to be the backbone of the American economy, may find it difficult to compete in artificial intelligence (AI) for several…