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IT Channel
Cisco Collaboration Data Center Security Services The Hybrid Work Evolution December 29, 2021
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2021 Best of EDGE360: Digital Transformation in the IT Channel

Over 2021, EDGE360 featured insights from many leaders in the IT channel, each sharing their best insights into the changing needs of end-users and how partners can provide competitive solutions. While there is no way to guarantee what the future holds for…

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EDGE Partners
Cisco SMB December 20, 2021
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Enabling EDGE Partners to Harness Innovation and Embrace the Bright Spots of 2021

As the year winds down, the EDGE360 team is reaching out to our editorial contributors to gauge the important lessons from 2021 across the Cisco ecosystem. After 2020, it quickly became apparent that the Cisco partners would continue to see an impact…

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Remote and Hybrid Work
Cisco Collaboration December 16, 2021
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PODCAST: Adapting to Remote and Hybrid Work for the Long Term

As another year comes to a close, EDGE360 is taking the opportunity to reflect on the future of work and the IT channel’s role in supporting the hybrid work environment. This year illustrated how the Cisco community is equipped to handle the widespread adoption of remote and hybrid work and what technologies…

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Software-as-a-Service
Services December 9, 2021
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The Year of Acceleration: A Look Back at the Software-as-a-Service Adoption in 2021

“The year 2021 was the year of acceleration,” Joe Vlajcic, Director of Customer Experience at TD SYNNEX told us. “We’re seeing a shift to software move faster than it ever has before and not only with IT vendors. Now we are seeing…

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Cisco Intersight
Cisco Data Center December 7, 2021
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Cisco Intersight SaaS Cloud Platform Automates IT Channel Lifecycle Management

In the increasingly ubiquitous hybrid work environment, a hefty burden is placed on IT teams to manage and maintain workplace normalcy and security in any given location. While it’s a necessary pivot for IT professionals, many still struggle with the decentralization of…

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Cisco December 1, 2021
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2021: The Year of the Backlog Opens Doors to Cloud and As-A-Service Offerings in the Cisco Channel

After the year that everyone had in 2020, no one could have predicted what would happen in 2021. That didn’t stop us from asking. Many had high hopes of applying the lessons learned during a global pandemic to change the way we…

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Data Centers and Enterprise Networking
Cisco November 30, 2021
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Meet the Team: Data Centers and Enterprise Networking for the Future

In the ever-growing IT channel, new hires can reveal a lot about the industry. Bringing their unique outsider perspective from their previous positions and experiences, they can often provide a view that many from the inside might not be able to see.…

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Cisco Community
Cisco November 25, 2021
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Giving Thanks for the Cisco Community

2021 posed a significant challenge for many across the IT Channel, chief among them the realization that the immediate effects of the ongoing pandemic were not short-term issues, but instead long-term changes. Adapting to this required many people in the ecosystem to…

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Cisco Partner Summit
Cisco November 22, 2021
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Oliver Tuszik Offers Four Promises to Channel Partners at Cisco Partner Summit

Cisco Partner Summit 2021 kicked off this month, bringing together the channel team digitally to talk through successes from the year and preview focus areas and strategies for the coming year. Despite the challenges of the global pandemic, Cisco has been a…

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Customer Experience
Customer Experience Services November 18, 2021
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Does Customer Experience Exist in the Public Sector?

Editor’s Note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular monthly SYNNEX Customer Experience training courses for partners to teach how to develop Customer Success Plans and map the Customer Experience Lifecycle. He writes regularly about CX-related…

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