EDGE360 Editors, Author at Edge360 Online

2022 Trends and A Look Ahead with Joe Vlajcic

There is no doubt that one of the most popular phrases for Cisco partners in 2022 was 'customer experience' (CX). As the world has changed, so have customers, and embracing their new expectations is essential for success. To review the past year…

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IT Channel Year-in-Review 2022: TD SYNNEX Experts Share Top Trends and What They Mean for Partners

While this may come as a surprise to many, 2022 is coming to an end. Now, there are a few days left before the IT channel can sign off and enjoy ringing in the new year with their families. The editorial team…

Cisco SMB by EDGE360 Editors December 9, 2022

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SMB Accelerator: A Behind-the-Scenes Look at the Program Connecting DAP Partners with Small Businesses

Despite their size, the impact small businesses have on the economy cannot be underestimated. Small businesses create about half of the world’s GDP while employing two-thirds of the world’s workforce. With few exceptions, a small business, according to the Small Business Administration,…

Cisco Collaboration Services by EDGE360 Editors December 6, 2022

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In a Changing Market, Partners Must Evolve and Adapt

Change is inevitable, but it’s how we adapt to that change that makes the difference. At the second keynote of Partner Summit 2022, key leaders, including Cisco’s Scott Herren, Patrick Morrisey, Carrie Palin, and Jeff Sharritts, discussed some of the significant changes…

Cisco Security by EDGE360 Editors November 30, 2022

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Securing Meraki to Increase Profitability for Partners

With renewal rates averaging between 96 and 98 percent each quarter, it’s easy to see why the Meraki line is so beloved by distribution partners. After purchasing Meraki in 2012, Cisco wanted to put its own resources and support behind the Meraki…

Uncategorized by EDGE360 Editors November 29, 2022

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Reflections on a Year of Successful Charity Across the Channel

This time of year is special for millions of people across the country, and while it may seem odd to point out such a well-established fact, the editorial team here at EDGE360 Online, along with our partners across the IT Channel, all…

Cisco Networking by EDGE360 Editors November 22, 2022

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EFT Mobile App: Creating the Future of Partner User Experience

The IT Channel is a highly competitive ecosystem where success is separated from failure by a combination of skills, and the most important among them is knowledge. In the fast-changing IT environment of today, knowing the latest information about what partners need…

Cisco Collaboration by EDGE360 Editors November 16, 2022

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Partners Embrace New Customer Experience with TD SYNNEX and Cisco Support

“Cisco has always been and will always be partner-led,” Jeff Sharritts, EVP and Chief Customer and Partner Officer for Cisco, proudly declared at the beginning of his presentation during the second-day keynote from Partner Summit 2022. Throughout the two days of keynotes…

Cisco Services by EDGE360 Editors November 14, 2022

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Age of the Partner Emphasis of Opening Keynote of Partner Summit 2022

On November 1, Cisco’s Partner Summit 2022 in Las Vegas, Nevada, kicked off, ending the 1,092 streak of days since Cisco partners were last able to gather in person with Cisco leadership to discuss strategies and learn about new products and solutions.…

Cisco Security by EDGE360 Editors November 10, 2022

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Two Tips for Securing the IT Channel

As mentioned in a previous article on EDGE360 Online, the importance of securing the IT channel has only increased in recent years, and for very good reasons. Whether because of the rapidly expanding role of remote employees and the resultant widening of the…