What are my Warranty Options?

If you are already an Authorized Surface Partner, you can attach either of the two Warranty offerings below.

Microsoft Warranty Plans for Surface

45-days registration period

TD SYNNEX Warranty Plans for Surface

90-days registration period

Alternative coverage should you miss the Microsoft Surface 45-day registration period.

Surface Commercial Channel

Microsoft Surface has simplified access to their products to all Canadian Resellers through TD SYNNEX. All TD SYNNEX customers can now buy Surface devices, Accessories and Surface Hub without being Authorized. If you wish to attach a Warranty or want to submit a Deal Registration, you’ll need to enroll to be an Authorized Surface Partner.

Watch and listen to Mahvish Khan and Gurbir Singh, Business Development Managers for Surface, and Surface Hub as they do a dive deep into Deal Registration, Warranty, Demo’s and how to qualify for them in the Reseller Expansion Program. This is open to all our TD SYNNEX customers.

Start the enrollment process to become an Authorized Surface Partner below. If you’re looking to expediate this process, contact Gurbir Singh at Gurbir.Singh@tdsynnex.com.

Start the enrollment process

Surface Warranties – Microsoft Canada

Surface Warranties – TD SYNNEX

Surface Warranties – Microsoft Canada

The selling of a warranty protection plan on a Surface device must happen within 45 calendar days after the device’s distributor invoice date. End User email address is also required on all warranty orders, we can’t use Reseller email address on behalf of the end user. Microsoft strictly implements this rule and will decline any orders made after the allowed period and/or missing end user information. Customers can submit a ticket through this link or call 1-877-568-2495 (toll free), 905-568-0434 (GTA).

Download Microsoft Surface Warranty (PDF)

Surface Warranties – TD SYNNEX